Prime Landscape Pty Ltd
Prime Landscape Pty Ltd ("Prime Landscape", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by our clients, tenants, property owners, contractors, suppliers, employees, and website users.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws.
We may collect and process the following personal information: Full names, Identity or passport numbers, Contact details (telephone numbers and email addresses), Physical and postal addresses, Banking and payment information, Employment information, Property ownership information, Tenant application information, Lease agreement information, Maintenance and service records, Website usage information.
We collect personal information for the following purposes: Providing property management services, Managing rental properties and lease agreements, Tenant screening and placement, Property maintenance coordination, Financial administration and rent collection, Communicating with clients, tenants, and service providers, Meeting legal and regulatory obligations, Improving our services and customer experience, Marketing our services where consent has been provided.
Prime Landscape Pty Ltd processes personal information only when: Consent has been obtained; Processing is necessary to perform a contract; Processing is required by law; Processing protects a legitimate interest of the data subject; or Processing is necessary for our legitimate business interests.
We do not sell, rent, or trade personal information. We may share information with: Property owners and landlords, Tenants and prospective tenants, Maintenance contractors and service providers, Financial institutions, Legal and professional advisors, Government and regulatory authorities where required by law. All third parties receiving personal information are required to maintain appropriate confidentiality and security measures.
Prime Landscape Pty Ltd takes reasonable technical and organizational measures to protect personal information against: Unauthorized access, Disclosure, Alteration, Loss, Destruction, Misuse. These measures include secure electronic systems, restricted access controls, password protection, and staff confidentiality obligations.
We retain personal information only for as long as necessary to: Fulfil the purposes for which it was collected; Comply with legal, tax, accounting, and regulatory requirements; or Resolve disputes and enforce agreements. When information is no longer required, it will be securely destroyed or anonymized.
Individuals have the right to: Access their personal information; Request correction of inaccurate information; Request deletion of information where legally permissible; Object to certain processing activities; Withdraw consent where processing is based on consent; Lodge a complaint with the Information Regulator of South Africa. Requests may be submitted in writing to Prime Landscape Pty Ltd.
Our website may use cookies and similar technologies to improve user experience and analyze website performance. Users may adjust browser settings to refuse cookies; however, certain website functions may be affected.
Prime Landscape Pty Ltd may send marketing communications regarding our services, promotions, or property-related information. Recipients may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided.
We reserve the right to update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Updated versions will be published on our website and become effective immediately upon publication.
For privacy-related inquiries, requests, or complaints, please contact:
Prime Landscape Pty Ltd
Email: Info@primelandscape.co.za
Telephone: 081 016 1137
Physical Address: Hillcrest Office Park, 179 Lunnon Rd, Hillcrest, Pretoria, 0083
Website: www.primelandscape.co.za
This Privacy Policy is effective from: 03/06/2026